Privacy Policy | Super Suds Carpet

At Super Suds Carpet, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.

1. Who We Are

Super Suds Carpet is a family-owned carpet and surface cleaning business based in Sandpoint, Idaho. We provide professional cleaning services throughout North Idaho including Sandpoint, Bonners Ferry, and surrounding communities.

If you have any questions about this Privacy Policy, you may contact us at:

Phone: (208) 217-2260
Email: supersudscarpet@outlook.com

2. Information We Collect

When you submit an estimate request through our website forms, we collect the following personal information:

Full Name — to identify you and personalize our communication
Phone Number — to contact you regarding your estimate or appointment
Email Address — to send your estimate details and follow-up communication
Location / City — to confirm we service your area and schedule appropriately
Number of Rooms — to provide an accurate estimate
Approximate Square Footage per Room — to assist with pricing
Services Interested In — including Carpet Cleaning, Tile & Grout, Upholstery, Mattress Cleaning, Pressure Washing, or Other

We do not collect payment information through our website. All payment arrangements are handled directly between you and our team.

3. How We Use Your Information

The information you provide may be used for the following purposes:

To respond to your estimate request
To contact you by phone or email to schedule services
To provide accurate pricing based on your specific needs
To follow up after service to ensure your satisfaction
To send you email communications including service updates, seasonal promotions, special offers, and helpful cleaning tips
To inform you of new services, pricing changes, or exclusive deals available to our customers

By submitting your email address through any form on this website, you consent to receiving occasional email communications from Super Suds Carpet. These may include service reminders, promotional offers, and general updates about our business. You may opt out of marketing emails at any time by replying to any email with "Unsubscribe" in the subject line or by contacting us directly at supersudscarpet@outlook.com.

We do not sell, rent, trade, or share your personal information — including your email address — with any third parties for their own marketing purposes. Your information stays with us.

4. How Your Information Is Transmitted

Form submissions on our website are processed through Formspree (formspree.io), a third-party form handling service. When you submit a form, your information is transmitted securely to Formspree and then forwarded to our business email. Formspree's own privacy policy governs how they handle data during transmission. We encourage you to review it at formspree.io/legal/privacy-policy.

5. Data Retention

We retain your contact information only as long as necessary to fulfill your service request or maintain our business records. We do not maintain a formal marketing database. If you would like your information removed, simply contact us and we will honor that request promptly.

6. Cookies and Tracking

Our website does not currently use cookies, tracking pixels, or analytics software. We do not track your browsing behavior on our site.

7. Third-Party Links

Our website may contain links to third-party websites (such as Google, Facebook, or Formspree). We are not responsible for the privacy practices of those sites and encourage you to review their policies independently.

8. Children's Privacy

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information through our site, please contact us so we can remove it.

9. Your Rights

You have the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information
Opt out of any future communications from us

To exercise any of these rights, contact us at supersudscarpet@outlook.com or call (208) 217-2260.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. We encourage you to review this page periodically.

Last updated: June 2026 | Super Suds Carpet, Sandpoint, Idaho